About logging in

Q

I have forgotten my NB ID (Plus member ID (formerly EMTG ID)).

A

You can check your NB ID (Plus member ID (formerly EMTG ID)) from the following page. It is a 12-digit number beginning with "E". Enter your registered email address and your registered NB ID (Plus member ID (formerly EMTG ID)) will be sent to you by email.

»Check your NB ID here

​If you cannot make an inquiry using the above method

We need to verify your identity. Please contact us with the following required information:

<Requirements>

Register on this site,
· name

· Address

· Your phone number

・Date of birth (Gregorian calendar)
- Previous email address

*Please note that it may take several days for us to respond to your inquiry.

⇒ Contact us here

Other questions about "Login"

• Q.
  I can not log in.
• Q.
  I forgot my password.
• Q.
  I changed my email address and can no longer see the members-only page.

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