Contact: ▼ NOVELCITY Help/Inquiries https://novelbright.jp/faq/ *Please check the section about the benefits of JUSTIN Island at the [ODYSSEY Tour] Osaka Castle and Yokohama performances. Inquiry period: 9/24 (Sun) 17:30 to 9/30 (Sat) 23:59 *Please note that we cannot respond to any inquiries outside the above period. *Please note that we cannot respond to any inquiries regarding packaging (boxes). 1. Size ◆ Flower stand Please make sure the width and depth of the stand are within 60 cm. There is no height limit. *We can accept general stand flowers. *Connecting is not possible. 2. Arrival date and time September 24 (Sun) between morning and 12:00 noon *Pickup is in the morning of the day of the performance. Please make sure to arrange for delivery by the above time. *If it is delivered outside the above specified time, we may not be able to pick it up. Thank you for your understanding. 3. When ordering for pick-up after the performance, please tell us that you will pick up the flower stand after the performance. Please tell the florist or delivery company that the collection time is from 9:00 to 12:00 on Monday, September 25th or from 13:00 to 15:00 on Monday, September 25th. *If you are arranging, please make sure to use a florist that can collect. 4. Delivery address 3-1 Osakajo, Chuo-ku, Osaka 540-0002 *The location of the flower stand at the venue will be determined and set up by the organizer in accordance with the Fire Service Act. Please note that you cannot specify the location of the stand. *If there are a large number of stands, we may stack the flowers to display as many flowers as possible. Please note that we may not be able to display all the flowers you have received due to limited installation space. Letters and gifts will be placed in the gift box set up at the venue. Please check the location at the venue on the day. Also, please specify in advance which member the gift is addressed to. Please note that you will not be able to receive the following gifts.・Perishable items (food, drinks, plants, living things, etc.) ・Dangerous items (explosives, fireworks, knives) Please note that gifts will be checked by staff just to be sure. We would like to convey your warm feelings to the artists as much as possible. Thank you for your understanding and cooperation.' data-wovn-src:-original-content='Novelbright LIVE TOUR 2023 ～ODYSSEY～ FINAL SERIES大阪公演に関するご案内をいたします。ご来場のお客様は、以下の注意事項等をよくお読みの上でお越しください。＜公演に関しての注意事項＞■公演中の大声での会話/声援等、他のお客様のご迷惑になるような行動はご遠慮ください。■本公演は、全席指定席です。ご自身のお座席でお楽しみ下さい。■公演中の撮影は禁止となります。開場中、終演後の撮影は可とします。■会場周辺での滞留・密集はご遠慮下さい。安全で快適にお楽しみいただく為にお客さま皆様のご協力が必要となります。何卒、ご理解・ご協力の程、宜しくお願い致します。＜FC限定ジャスティンアイランド(指定席)につきまして＞当日のご入場の際、ジャスティンアイランド(指定席)チケットとファンクラブの会員認証として「デジタル会員証」が必要になります。デジタル会員証はスクリーンショット・録画画面は不可とさせていただきますので、予めご了承ください。※デジタル会員証の表示方法「NOVELCITY」ログイン後のMY PAGEより、デジタル会員証をご提示ください。Novelbright公式アプリをお持ちの方は、アプリ内MY PAGEにあるデジタル会員証でも可能です。＜FC限定ジャスティンアイランド(指定席)当日引換につきまして＞チケット引換は会場の引換窓口にて、開場時間から開始予定となります。引換窓口につきましては当日会場にてご確認ください。引換の際には「当日引換券」と「指定席券」の2枚が必要となります。どちらか1枚のみでは引換できませんので、予めご了承ください。また、お持ちの指定席券にも座席が記載されておりますが、引換後のジャスティンアイランドのチケットに記載の座席にお座りください。＜FC限定ジャスティンアイランド(指定席)特典不良・不備への対応につきまして＞お問い合わせ先：▼NOVELCITYヘルプ・お問い合わせhttps://novelbright.jp/faq/※【ODYSSEYツアー】大阪城・横浜公演 ジャスティンアイランドの特典についての項目をご確認ください。お問い合わせ期間：9/24(日)17:30～9/30(土)23:59※上記期間外のお問合せには一切対応できかねますのでご注意ください。※パッケージ(箱)に関しては対応致しかねますので予めご了承ください。＜祝い花に関しまして＞１．大きさ◆フラワースタンドスタンドの幅60cm、奥行き60cm以内にてお願い致します。高さの制限はございません。　　　　※一般的なスタンド花であればお受取り可能です。※連結は不可とします。２．到着日時9月24日(日)  午前～正午12時までの間※受け取りは公演当日の午前中となっております。必ず上記時間帯までに配達される様ご手配ください。※上記指定の時間外にお届けの場合、受取しかねる場合もございます。予めご了承下さい。３．公演後のお引き取り注文時に公演後はフラワースタンドのお引き取りをして頂きます様お伝えください。花屋または宅配業者へは、回収可能時間は9月25日(月)9:00〜12:00または9月25日(月)13：00〜15：00とお伝えください。※ご手配いただく場合には、必ず回収可能な花屋にてお願い致します。４．送付先〒540-0002 大阪市中央区大阪城3番1号※フラワースタンドの会場での設置場所については消防法に準じた形で主催側にて判断、設置させていただきます。設置場所の指定は出来ませんので予めご了承ください。※台数が多い場合、なるべく多くのお花を飾るためにお花を重ねて設置させて頂くこともございます。設置スペースにもかぎりがある為、頂いた全てのお花を飾る事が出来ない場合もございますので予めご了承ください。＜プレゼントに関しまして＞お手紙やプレゼントは会場に設置されているプレゼントボックスに入れていただく形となります。設置場所は当日会場にてご確認ください。また、プレゼントにはどのメンバー宛かを予め明記お願い致します。以下のプレゼントについては受け取ることができませんので予めご了承ください。・ナマモノ(飲食物・植物・生物等)・危険物（火薬・花火・刃物）なお、プレゼントは念のためスタッフが確認させていただきますので、予めご了承ください。皆さまからの温かいお気持ちをできる限りアーティストに届けたいと思っております。何卒ご理解とご協力のほど宜しくお願い申し上げます。'> Novelbright LIVE TOUR 2023 ~ ODYSSEY ~ FINAL SERIES Information regarding the performance at Osaka Castle Hall on Sunday, September 24th | Novelbright OFFICIAL SITE

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Novelbright LIVE TOUR 2023 ~ ODYSSEY ~ FINAL SERIES Information regarding the performance at Osaka Castle Hall on Sunday, September 24th

2023.09.20

We would like to inform you about the Osaka performance of Novelbright LIVE TOUR 2023 ~ ODYSSEY ~ FINAL SERIES.

If you are planning to visit, please read the following precautions carefully before coming.


＜Notes regarding the performance＞

■Please refrain from any behavior that may disturb other customers, such as loud conversations or cheering during the performance.

■All seats are reserved for this performance. Please enjoy your seat.

■Photography is prohibited during the performance. Photographing is permitted while the doors are open and after the performance has ended.

■Please refrain from loitering or gathering in large groups around the venue.


We need your cooperation to ensure a safe and enjoyable experience.

We appreciate your understanding and cooperation.


<Regarding FC-exclusive JUSTIN Island (reserved seats)>

When entering on the day,JUSTIN Island (reserved seat) ticket and "digital membership card" for fan club membership authenticationwill become necessary.

Please note that it is not possible to take screenshots or record the digital membership card.

*How to display your digital membership card

After logging in to "NOVELCITY", please present your digital membership card from MY PAGE. If you have Novelbright official app,

You can also use the digital membership card on MY PAGE in the app.


<Regarding same-day exchange for FC-exclusive JUSTIN Island (reserved seat)>

Ticket exchange will be available at the exchange window at the venue from the time the venue opens. Please check the location of the exchange window at the venue on the day of the event.

When exchanging, you will need both the "Same-day exchange ticket" and the "Reserved seat ticket." Please note that you cannot exchange only one of the tickets. The reserved seat ticket you have will also have a seat printed on it, but please sit in the seat printed on the JUSTIN Island ticket after exchanging.



<Response to defective/incomplete FC-exclusive JUSTIN Island (reserved seat) bonus items>

For further information, please contact:

▼ NOVELCITY Help/Inquiries

https://novelbright.jp/faq/

*Please check the section about benefits for the JUSTIN Island Osaka Castle and Yokohama performances of the [ODYSSEY Tour].

Inquiry period: 9/24 (Sun) 17:30 ~ 9/30 (Sat) 23:59

*Please note that we cannot respond to any inquiries outside the above period.

*Please note that we cannot respond to inquiries regarding packaging (boxes).


<Regarding celebratory flowers>

1. Size

◆ Flower stand

Please make sure the stand width is within 60cm and depth is within 60cm. There is no height limit.

*We can accept standard stand flowers.

*Concatenation is not permitted.


2. Arrival date and time

September 24th (Sunday) from morning to 12:00 noon

*Pickup is in the morning on the day of the performance. Please make sure to arrange for delivery by the above time.

*Please note that if your parcel is delivered outside of the designated times, it may not be possible to receive it.


3. Collection after the performance

When ordering, please let us know that you would like to collect the flower stand after the performance.

Please inform the florist or delivery company of the collection time.September 25th (Monday) 9:00-12:00 or September 25th (Monday) 13:00-15:00Please tell us.

*If you make arrangements, please make sure to use a florist that can collect the flowers.


4. Delivery address

〒540-0002 Osaka Castle 3-1, Chuo-ku, Osaka


*The location of the flower stands within the venue will be determined by the organizers and will be set up in accordance with Fire Service Act.

Please note that you cannot specify the installation location.

*If there are a large number of flowers, we may stack them in order to display as many flowers as possible.

Please note that due to limited space, we may not be able to display all of the flowers you send.


<Regarding gifts>

Please put your letters and presents in the present box set up at the venue. Please check the location at the venue on the day. Also, please specify which member the present is for.

Please note that you will not be able to receive the following gifts:

・Fresh things (food, drinks, plants, living things, etc.)

・Dangerous items (gunpowder, fireworks, knives)

Please note that gifts will be checked by staff to be sure.


We would like to convey your warm feelings to the artists as much as possible.

We appreciate your understanding and cooperation.


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