[NOVELCITY] First shipment of 3-year bonus goods
Thank you for your continued support of Novelbright Official FanClub "NOVELCITY".
We have started shipping the 3-year continuation bonus "Dog Tag" item.
●Continuation benefits
[Dog tag exclusive to NOVELCITY members]
Novelbright logo, NOVELCITY logo included
【subject】
Those who will reach 3 years and 1 month between March and the end of April 2023 and apply by April
Thereafter, your order will be shipped the month following your order.
*Shipment to those who applied in May 2023 is scheduled for mid-June.
[Shipping address]
Address at time of application
[Period for pending inquiries]
Within the month following the shipping month
*Please note that we cannot answer any inquiries outside this period.
* Please make sure that you are eligible to receive the item before making an inquiry.
*Before making an inquiry, please be sure to check your registered address on your My Page.
*Items will be shipped to your registered address, so if you have moved, please change your address and contact us.
*If the addressee's name and nameplate are different, please register "(Name as it appears on the nameplate)" at the end of the registered address.
*If your name has changed due to marriage, etc., please complete the change procedure here.
▼When contacting us, please include the following information in the body of your email.
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·Membership number
・ Plus member ID or email address
・Name (Kanji/Furigana)
·post code
・Address (Please include the building name and room number)
- Presence or absence of nameplate
Name on the nameplate
- Whether or not you have moved (or if you have any other concerns about items that may not have arrived)
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For inquiries regarding undelivered items, please contactHere】
*Delivery may take up to a week depending on traffic conditions and your area of residence.
In the unlikely event that you receive a defective item, we will exchange it.
Please click here for inquiries regarding defective products.
*Please note that the continuation benefits may change without notice.
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FAQ
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About the Eligible Participants
To receive the benefit, you will need to apply separately.
You can apply for your digital membership card at any time if the duration of your digital membership card is "3 years and 1 month" or more. However, in principle, you should apply during the eligible month (the month when the duration becomes "3 years and 1 month").
*Please note that if you cancel your membership after applying but before shipping, you will not be eligible.
*Only eligible people can access it.
▼My page is here