Novelbright OFFICIAL SITE

Please check the following important notes before attending.

• Tickets will not be refunded except in the event of a performance cancellation or postponement.
• Only the applicant and their companion who registered at the time of application will be admitted.
• We may ask for your identity verification at the venue on the day of the event, so please be sure to bring a government-issued photo ID with you.
• If you have a ticket for JUSTIN Island, you and any accompanying guests may be required to present your digital membership card upon entry. (Screenshots are not accepted.)
• Additionally, those with tickets for JUSTIN Island will be admitted using tickets with a photo registration, and all attendees (both the applicant and accompanying persons) will be required to register their photo in advance.
  *The purchaser's name and photo will be displayed on the ticket, so if you are selected, please be sure to complete the photo registration in advance.
  *Photo registration is required for both the applicant and accompanying person. (Even those without a device must register.)
  ​Click here for information on registering your profile picture.
• If we are unable to verify your identity, we may refuse entry to you and any accompanying guests.
• If you are unable to attend after purchasing your ticket, please use the ticket trading service offered by the ticket agency from which you purchased it.
  (Ticket trading may not be possible if there are no interested buyers.)
• Please refrain from excessive drinking before entering the venue. Please maintain your own pace and take care not to become intoxicated. Contact with other guests or spilling drinks in the venue may disturb other guests and may interfere with the performance.
• Please note that the opening and performance times are subject to change.
• Taking photos, videos, or making audio recordings using cameras, video cameras, mobile phones, or recording devices during the performance is prohibited.
• On the day of the performance, images of the audience may be broadcast or streamed on television, video streaming services, etc.
• If you require wheelchair access, please contact the relevant contact person for the performance you have booked.
  Furthermore, for safety reasons, we ask that you view the performance from the designated wheelchair areas at each venue.
• Even if you have a JUSTIN Island ticket, please be aware that at some venues, the wheelchair accessible area may become a reserved seating area (in which case, the price difference will not be refunded).
• If you do not follow the instructions of the staff on the day of the event, you will be asked to leave.
• During the performance, the use of any merchandise other than official goods is prohibited. When using merchandise, please be considerate of those around you and do not raise it above your head.
• The use of light-up items such as bangles and glow sticks, as well as any cheering behavior that may disturb other customers, is prohibited.
• Please see below for information on using青春旗.
  Please use it at chest height.
  Please use it within a range that does not bump into people around you.
  Please be careful not to cause any inconvenience to those around you by swinging the item around excessively.
• Please refrain from waiting for performers before or after the event near the venue or on public transportation, as this will cause inconvenience to others.
• Please see below for information regarding celebratory flowers.
  
  [Yamato Kogyo Arena Himeji]
  450 Nishinobematsu, Himeji City, Hyogo Prefecture 670-0971
  To: Yamato Kogyo Arena Himeji
  Installation: September 26th (Sat), 27th (Sun)
  Collection: Strictly on Monday, September 28th, morning.
  *There are no size restrictions.
  
  [Pia Arena]
  220-0012 Kanagawa Prefecture, Yokohama City, Nishi Ward, Minatomirai 3-2-2-2
  To Pia Arena
  Installation: October 7th (Wednesday), 8th (Thursday)
  Collection: From 10/8 (Thu) 22:00 onwards
  *There are no size restrictions.
  
  [Osaka Castle Hall]
  3-1 Osaka Castle, Chuo-ku, Osaka City, Osaka Prefecture 540-0002
  To Osaka Castle Hall
  Installation: October 16th (Fri), 17th (Sat)
  Collection: Strictly on Sunday, October 18th, morning.
  *There are no size restrictions.
  
• Please leave your gifts in the gift box located inside the venue. Please check the location of the gift box at the venue on the day of the event.
• なお、以下のプレゼントについては受け取ることができませんので予めご了承ください。
  
  • Perishable goods (food, beverages, plants, living things, etc.)
  • Hazardous materials (explosives, fireworks, bladed weapons)
  - Religious items such as amulets and talismans, and items containing political or ideological statements.
  Homemade food and drinks
  - Items that have already been opened
  
• Please note that all gifts will be opened by our staff for inspection.