OK
You will be able to collect tickets that you have won and paid for, but tickets won through the members-only advance sale will be tickets prepared for members only.
You will be expected to remain a member until the day of the performance, so please maintain your membership status until the day of the performance.
If you unintentionally cancel your membership
Even if you cancel your membership, your tickets will not become invalid.
If you cancel your membership within 30 days of the date of cancellation, you can resume using the service with your membership status (from the day you joined).
Please be sure to log in with the same email address (or Plus member ID) and make the payment.
*Please complete the procedure using a web browser (Safari/Chrome) rather than through the app.
★ Regarding questions regarding receiving electronic tickets
Please contact Ticket Plaza after ticket issuance begins.
*We cannot respond to inquiries before you have applied, been selected, or the electronic ticket is displayed.
Other questions regarding "Novelbright HALL&ARENA TOUR 2026 ~PYRAMID~"
If the above does not resolve your issue, please contact us using the details below.