Novelbright OFFICIAL SITE

Regarding "Novelbright HALL&ARENA TOUR 2026 ~PYRAMID~"

Q

[Merchandise] Regarding the <Merchandise Pickup Sales at the Arena Venue> for Arena Concerts

A

For Novelbright HALL&ARENA TOUR 2026 ~PYRAMID~ arena performances, we will be offering a "Merchandise Venue Pickup Sales" service, where members of Novelbright Official Fan Club "NOVELCITY" can pick up official merchandise they purchased in advance at the venue.

Please see here for the detail.

>>https://novelbright.jp/news/detail/2471

For inquiries regarding concert merchandise, please contact us at the following address.

support@artistgoods-quaras.com

Other questions regarding "Novelbright HALL&ARENA TOUR 2026 ~PYRAMID~"

• Q.
  Please tell me more about "Novelbright HALL&ARENA TOUR 2026 ~PYRAMID~".
• Q.
  Who should I contact for inquiries regarding the performance?
• Q.
  Please provide contact information for inquiries regarding merchandise.
• Q.
  [Tickets] Regarding the issuance of electronic tickets via the "Novelbright app"
• Q.
  [Tickets] If I cancel my "NOVELCITY" membership, will the tickets I won in the fan club pre-sale lottery still be valid?
• Q.
  [Tickets] How to apply if you are under 18 and do not have a smartphone
• Q.
  [Tickets] I can no longer go to the concert, but can I transfer my tickets to a friend?
• Q.
  [Tickets] Is it possible to trade tickets?
• Q.
  [About the venue] Can I enter after the show has started? Can I leave in the middle of the show?
• Q.
  [About the venue] Are there any items that are prohibited from being brought into the venue?
• Q.
  [Merchandise] Random Can Badges [All 20 Types]
• Q.
  [Merchandise] Regarding hand straps
• Q.
  [Other] What time does the merchandise sales start?
• Q.
  [Other] Are congratulatory flowers and gifts accepted on the day of the performance?
• Q.
  [Other] Do you have confirmation that the person is Japanese?
• Q.
  [Other] About waiting for people to enter and leave the building

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