[5/7 (Fri) KT Zepp Yokohama performance refund notice] ~ New chapter開幕宣言~ Major 1st Full Album "開幕宣言" Release Tour

2021.04.29

Thank you very much for your continued support of Novelbright.

“~New Chapter/開幕宣言~” Major 1st Full Album “開幕宣言” Release Tour

Due to changes in the opening and start times of the KT Zepp Yokohama concert on Friday, May 7th, we will be offering ticket refunds to customers who are unable to attend.

Refund procedures vary depending on the ticket agency where you purchased your ticket, so please check the information below.

 

[Target performances]

Friday, May 7th KT Zepp Yokohama

(After change) Evening performance: Doors open 17:00 / Performance starts 18:00


[Refund Period]

5/8 (Sat) 10:00 - 5/14 (Fri) 23:59


[Refund Method]

Please check the details below.

Please be sure to complete the refund procedure during the refund period.

*For inquiries regarding refunds, please contact the place of purchase.

*Please note that refunds will not be available after the refund period has passed.

*Tickets that have been torn off (used) are not eligible for refunds.

 

■Customers who purchased tickets through FC Pre-sale/Ticket Pia

The refund method will vary depending on how you received your ticket and the payment method used.

Please check the URL below to see which refund method is available.

https://t.pia.jp/guide/refund.jsp

Contact us: https://t.pia.jp/help/


■Customers who purchased tickets through e+ / Creativeman 3A Pre-sale / Mobile Pre-sale

This time, refunds will be made by returning the tickets to e+.

In addition, only unused, untorn tickets are eligible for refunds.

If you have already entered the venue and the stub (the tear-off part on the right side of the ticket) has been torn off,

Please note that we cannot provide refunds even if you return the item.

Please check the refund details at the URL below and be sure to return your item within the period.


Please be sure to return your ticket to e+.

<Refund method details>

https://eplus.jp/sf/refund2/b-type

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[Return Deadline] Must arrive by Friday, May 14, 2021

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■ Customers who purchased tickets through Lawson Ticket

Please bring your ticket and any other handling fees to your nearest Lawson or Ministop store and pay.

I will refund it.

Please bring your ticket to a Lawson or Ministop store during the refund period and use the Loppi machine installed in the store.

If you have not yet purchased your ticket, please apply for a refund.

However, you can purchase a ticket at Lawson or Ministop during the scheduled ticketing period and then purchase it again.

Please complete the refund procedure at Loppi.

*You will need a ticket to receive a refund. Please make sure to have your ticket printed before proceeding with the refund.

Please go.

*Refunds cannot be made outside the period. If the deadline has passed, the refund procedure will no longer be possible.

I will.

Please also note that tickets will not be available for purchase after the scheduled performance date.


*If you purchase two or more tickets, you can receive a refund for each item individually.

*Refunded tickets will be collected at the cash register. Please be sure to hand them over to the cashier.

* If your ticket or handling fee voucher has been lost or discarded,

Please note that no refunds will be given for tickets purchased online.

*Tickets without ticket stubs cannot be refunded.

Please check the URL below for refund procedures.

http://l-tike.com/oc/lt/haraimodoshi/


Search for your nearest Lawson or Ministop store here

PC/Smartphone http://l-tike.com/guide/store.html

モバイル http://l-tike.com/m/etc/store.html

Inquiries: Lawson Ticket https://l-tike.com/contact/

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