Thank you very much for your continued support of Novelbright.

In consideration of the contents of the state of emergency declaration, the REMEMBER THE BRIGHT TOUR ~2020 Summary Show~ performance at Shinkiba Studio Coast on Saturday, January 9th will go on as scheduled.

However, the doors and start times for the second performance will be moved up by 30 minutes.

We apologize for the inconvenience, but please be sure to check the following to avoid any mistakes when you visit.

＜Performance information details＞

Saturday, January 9, 2021 Shinkiba Studio Coast

Part 1: Doors open 13:30/Start 14:30

Part 2: Doors open 17:30 / Show starts 18:30　　*30 minutes earlier

[General sales reception]

Ticket Pia: https://w.pia.jp/t/novelbright/

Eplus: https://eplus.jp/novelbright/

Part 1 Streaming GATE OPEN: 13:30 / Streaming START 14:30

2nd Streaming GATE OPEN: 18:00 / LIVE START 18:30

[Ticket reception]

Ticket Pia: https://w.pia.jp/t/novelbright-tour/

For inquiries regarding the performance, please contact the performance office (business hours: weekdays 10:00~17:00)

event@user-support.jp

Regarding refunds due to the decision to hold an event or change in time, we have provided details for each item, so please be sure to check them.

<Regarding participation in the second performance (change in venue opening and start time)>

Your current tickets will remain valid, so please keep them without uninstalling tixeebox.

*However, the electronic ticket and the purchase history on your account page will show the previous opening and closing times, so please be careful when you come to the venue.

*Your seat number will remain the same. You will not be able to attend other performances.

<About the performance>

In accordance with the government's guidelines for gradual relaxation of event restrictions, this performance will be held at 50% or less capacity and social distancing will be maintained.

Further information regarding future performances will be provided at a later date.

[Performance Implementation Guidelines]

・All tickets for this performance will be sold as digital tickets.

・In order to ensure social distancing, we plan to limit the number of participants to less than half of the venue's capacity. In principle, please sit with space between you and your companions. This will vary depending on the seating layout of the venue.

- All personnel involved in the performance will be required to wear masks, wash their hands frequently, and disinfect their hands, and we will also thoroughly implement temperature checks to ensure their health.

・We will thoroughly disinfect handrails, doorknobs, and other areas within the venue that are likely to be touched.

- We will thoroughly ventilate the venue.

- In areas where lining up is required, markers will be installed to ensure visitors keep a safe distance from one another.

- In places where face-to-face interaction with visitors is necessary, acrylic panels and transparent vinyl curtains will be installed as measures to prevent droplet infection.

- Disinfectant will be installed in various places in the venue.

- Information signs regarding infection prevention will be installed and staff will make patrols to call for people to prevent infection.

・Smoking areas within the venue will be closed.

・Merchandise, CDs and DVDs will be available for sale both inside and outside the venue from 11:00. The sales locations will be announced on the day. Sales will be conducted in a line to prevent overcrowding, and transparent vinyl curtains will be installed to prevent droplet infection.

-Pregnant women, those who may be pregnant, those with chronic or underlying illnesses, and those who have difficulty traveling alone, please consider the safety of yourself and those around you first and make your own judgment regarding whether to attend.

・A temperature measuring station will be set up at the entrance to measure the temperature of visitors with a non-contact thermometer. If a visitor has a fever of 37.5 degrees or higher, they will be asked to take their temperature again in a designated waiting area, and if there is no change in their temperature they will be denied entry.

[Request to visitors]

- The name and contact information you registered when purchasing your ticket may be provided to public institutions as necessary.

・Please register for the COVID-19 Contact-Confirming Application (COCOA) released by the Ministry of Health, Labor and Welfare.

Google Play

https://play.google.com/store/apps/details?id=jp.go.mhlw.covid19radar

App Store

https://apps.apple.com/jp/app/id1516764458

・Please refrain from attending if you have had close contact with someone who has tested positive for COVID-19, have visited a country or region within the past two weeks that has been subject to entry restrictions by the government or requires a period of observation after entry, or have had close contact with a resident of such a country or region.

・Please refrain from attending if you have a fever of 37.5 degrees or higher, or if you have symptoms such as coughing, difficulty breathing, general fatigue, sore throat, runny nose, loss of taste or smell, eye pain or conjunctival congestion, headache, joint or muscle pain, diarrhea, nausea or vomiting. In addition, alcohol consumption may raise your body temperature. Please refrain from drinking alcohol before coming to the venue. In any case, please note that you will be refused entry if you have a fever of 37.5 degrees or higher.

・Wearing a mask is mandatory for all visitors, and you will be denied entry if you are not wearing one. Please be sure to bring your own mask.

- Upon entering, please be sure to disinfect your hands with the disinfectant provided.

・To prevent droplet infection, loud conversations and cheering are prohibited. In addition, please refrain from unnecessary seating changes, contact with other attendees, and lending and borrowing items during the performance.

- Please cooperate with coughing etiquette and refrain from conversations as much as possible in the audience area and lobby.

・Please note that staff will contact customers who appear to be unwell. Also, please note that depending on the circumstances, you may be refused entry to the venue.

・Tickets for this performance can only be picked up electronically on your smartphone. Both FC advance sales and Ticket Pia purchasers and accompanying persons must use the [tixeebox app] to enter the venue, and they will not be able to enter by showing the Cloak screen. One smartphone is required for each attendee, so please distribute the smartphone to your accompanying person from within Cloak before collecting the ticket, and then have both the attendee and accompanying person download the ticket before coming to the venue.

Cloakの分配方法はこちら　https://cloak.pia.jp/contents/guide/forward.html

<About refunds>

Due to the recent state of emergency declaration, we will be accepting ticket refunds for customers who are unfortunately unable to attend the concert, customers who are unable to attend or watch the live stream due to the change in the opening time of the second performance, and customers who are unable to attend due to poor health onどうしてday of the performance or changes in the situation.

<Target performances>

Saturday, January 9, 2021 Shinkiba Studio Coast

●All seats reserved ticket

Part 1: Doors open 13:30/Start 14:30

Part 2: Doors open 17:30/Start 18:30

●Streaming viewing ticket

2nd Streaming GATE OPEN: 18:00 / LIVE START 18:30

*In order to receive a refund, the e-ticket must remain unused (not torn off).

*If you wish to receive a refund, please be careful not to accept the e-ticket or, if you receive it, not to tear it off yourself.

If your ticket has been torn off, no refunds will be available.

*If any fraud is found, refunds will not be possible.

We will inform you of the refund acceptance period and other details for this performance as soon as the details are decided.

Now that we have decided to go ahead with the event, we will strive to create an environment where all visitors can enjoy themselves in safety.

We appreciate your understanding and cooperation.

January 8, 2021

All Novelbright staff