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We would like to once again apologize for the postponement of the Zepp Sapporo performance on Tuesday, February 10th of TAKENAKA YUDAI "DIVA" Release Tour 2026.
The rescheduled dates for the Zepp Sapporo performance have been decided as follows.
If the rescheduled date does not suit you and you would like a refund, we will provide you with details regarding refunds.
*Target performances
Venue: Zepp Sapporo (Hokkaido)
Performance date: Tuesday, February 10th
Doors open 17:30/Start 18:30
*Rescheduled performance
Venue: Zepp Sapporo (Hokkaido)
Performance date: Thursday, July 2nd
Doors open 17:30/Start 18:30
*There will be no changes to the venue or opening times.
お問い合わせ：WESS info@wess.co.jp
* Customers who wish to receive a refund
The seat numbers of customers who are able to attend the rescheduled performance will remain valid for the rescheduled performance.
If you are unable to attend and would like a refund, we will provide a refund.
Please check the details below for the refund method and refund start time.
*Refunds will not be accepted after the refund period has ended, so please be sure to complete the procedure during the refund period.
[Customers who purchased tickets through FC Pre-sale / Lawson Ticket / Ticket Plaza Trade]
■Refund period
Friday, March 6th, 12:00 PM - Sunday, March 22nd, 11:59 PM
Please check the refund method and application period below before proceeding.
Please note that refunds will not be possible after the refund period has passed.
■How to apply for a refund
If you have received your tickets from the URL below, please apply using the NB ID (Plus member ID) or email address you use to log in to the Novelbright APP or Ticketpla electronic ticket.
After your application is completed, we will begin refunding your tickets in sequence, aiming for the first week of April.
<Refund application form>
https://tixplus.jp/feature/yudai_takenaka_refundpre/
*The application form will be displayed from 12:00 on Friday, March 6th.
*Only the representative who purchased the ticket can apply.
Although the system allows accompanying persons to fill out the form, this will be invalid at the time of review, so we ask that the representative complete the process.
*If you purchase multiple tickets, the representative must apply for all refunds.
Refunds are available as follows:
・Refund all tickets →Possible
・Refunds for accompanying persons only →Possible
→Please apply through the representative
・Refund only for the representative →Not possible
→In this case, all tickets will be refunded.
*Please note that if the accompanying person applies for the visa themselves, the application will be invalidated upon review.
■Notes
・The ticket representative must apply.
Ticket fees will be refunded to the representative.
・If you apply using an ID other than the NB ID (Plus member ID) or email address used at the time of purchase, we may not be able to provide a refund.
・If you have specified domain reception, the email may not be delivered. Please set it to allow reception from the domain [plusmember.jp].
・Refunds will be made using DG Financial Technology's "CASH POST" service and will be made to your designated bank account in accordance with your application details.
・The refund amount will be the "ticket price" plus "various fees at the time of purchase." Please note that "payment fees at convenience stores, etc." are not eligible for refund.
[Inquiries regarding refunds]
■ Ticket Plaza Customer Support
https://tixplus.jp/support/tixplus/
*When contacting us, please specify "Novelbright refund" and include your phone number, name, and ID (email address).