Notice and apology regarding the official fan club renewal

2023.06.28


Thank you very much for your continued support of Novelbright.
This is an announcement regarding the renewal of our official fan club, which was postponed on December 22nd last year.

This time, we had planned to renew our official fan club with another company in order to improve our services,
As a result of the discussions, it was decided that the official fan club will continue as it is, rather than switching over to another company.

As we have been going through the procedures for the transition since last year's announcement, we have addressed each and every question and concern raised by our members, and have come to the conclusion that improving our current official fan club service will enable us to provide a more satisfying service without burdening our members.

We sincerely apologize for announcing the transition without sufficient preparation.

All of our staff will continue to strive to improve our services so that our members can enjoy their stay even more.
We would appreciate your understanding and cooperation.

We hope you will continue to support Novelbright Official Fan Club "NOVELCITY".


All staff of Novelbright official fan club

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