Notice and apology for postponement of official fan club reopening

2022.12.22

We have decided to postpone the reopening of our official fan club, which we announced the other day.

 

As the management, we have investigated each and every question and concern of our members, and as a result,

At this stage, we have determined that we are not yet prepared to provide a service that will satisfy you.

We sincerely apologize for the confusion and anxiety caused to our members by prioritizing the announcement despite not being fully prepared, and for the great inconvenience caused.

We would like to sincerely apologize to our management team for causing this situation, despite your ongoing support of Novelbright.

 

All of our management staff will be deeply reflecting on this incident and working to improve operations in the future. We would appreciate your understanding and patience in asking for a little more time to sort out the current situation, reflect the opinions of as many people as possible, and make the fan club even better.

 

Regarding the future management structure of the official fan club, we will inform you as soon as the details are decided, so we hope that you will continue to support Novelbright as you have done until now.

 

All staff of Novelbright official fan club

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