Terms of Service

These Terms of Use (hereinafter referred to as "these Terms") stipulate the rights and obligations of users (defined in Article 1) when using "NOVELCITY" (hereinafter referred to as "the Service") provided by Fanplus Co., Ltd. (hereinafter referred to as "our company"). When using the Service, you must read the entire text of these Terms and agree to these Terms as the content of the contract.

Article 1 Scope of Application of These Terms
• These Terms and Conditions shall apply to all customers who use this Service.
  In these Terms, "Customer" refers to a person who uses the Service. By using the Service, the Customer is deemed to have agreed to these Terms as the content of the contract.
Article 2: Changes to Terms and Conditions, Acceptance
• 1. We reserve the right to add to, delete from, modify or otherwise amend these Terms and Conditions at our discretion in the following cases:
  1) When the changes to these Terms and Conditions are in the general interest of users.
  2) When the change to these Terms and Conditions does not contradict the purpose of the contract and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, the content of the change, and other circumstances related to the change.
• 2. When making changes to these Terms as described above, the Company shall notify customers of the changes to these Terms by displaying the changes, the content of the changed Terms, and the effective date of the changes on the Service, or by other appropriate means. The changed Terms shall come into effect as of the effective date mentioned above. The changed Terms shall apply to users who use the Service after the changes to these Terms come into effect.
• 3. This Service constitutes a "standard transaction" as defined in Article 548-2, Paragraph 1 of the Civil Code, and these Terms and Conditions constitute "standard terms and conditions" as defined in the same paragraph.
Article 3 Use of the Service
• 1. You shall use the Service in accordance with these Terms and Conditions and any other terms and conditions set forth by the Company.
• 2. This service is a paid service that can be used by paying an information and content usage fee. To use the paid content of this site, customers will be required to register for a paid monthly course, or for some content, customers will be required to agree to the amount specified individually each time and pay the information fee to our company.
• 3. The types of charges are described in the "Notation Pursuant to the Specified Commercial Transactions Act" separately stipulated by our company.
• 4. All rights, including editorial copyright, relating to this Service belong to the Company or a third party holding the copyright.
• 5. Customers are prohibited from reproducing, copying, storing, or transferring the content of this Service without permission from our company.
• 6. You shall not take any action that threatens or restrict the rights of the Company or other third parties regarding the Service, or that may have the potential to do so.
• 7. You may not transfer or assign to a third party any rights, authority or obligations relating to the Terms of Use.
• 8. The provision of the Service may be temporarily suspended for reasons such as system maintenance and inspection, with prior notice to Members. However, in the event of an unforeseen circumstance on the part of the Company, the provision of the Service may be temporarily suspended without prior notice.
• 9. In addition to the information fee, communication fees will be charged separately for the use of this service. If you use a packet service, you will be charged communication fees for sending and receiving data.
• 10. If the customer fails to pay any information fee due or otherwise violates these Terms of Use, the Company may suspend the provision of the Service to the customer or terminate the Terms of Use without any notice or warning.
• 11. If you wish to cancel the terms of use for the monthly course, you will need to complete the cancellation procedure via your mobile device.
• 12. All procedures for termination of the Terms of Use via your mobile device will be treated as procedures initiated by the customer themselves.
• 13. If we determine that it is difficult to continue operating the Service due to the activities of the Artists or other circumstances, we will dissolve the Association and discontinue the Service after notifying the Members in advance. In this case, we will not refund the monthly membership registration fee, paid content usage fee, etc. that have already been paid to the Members.
Article 4 Restrictions and Prohibitions
• 1. If a customer posts malicious content or abuses the inquiry form or support emails, we may restrict their use of some of the services (such as the posting function or inquiry form function).
• 2. If the above behavior does not improve even after we have issued a warning, we may take measures to forcibly terminate your membership.
• 3. It is prohibited to directly or indirectly say or indirectly convey to the Company, its employees, its affiliates, or other members abusive language or language that is deemed to be abusive language (the criteria for judgment will not be disclosed), harassment or language that is deemed to be harassment (the criteria for judgment will not be disclosed), etc.
Article 5: Handling of Personal Information
• 1. Regarding the collection and use of personal information, we may ask for your personal information (such as your name, email address, birthday, gender, address, telephone number, occupation, whether or not you are a member of a fan club, etc.) when you register as a member, use our services, register for an email newsletter, apply for a giveaway, or answer a survey, etc.
• 2. We automatically receive information from your browser, such as your IP address, cookie information, and pages you have viewed/searched for, and record it on our server.
• 3. Our company aims to use information provided by customers primarily in the following ways:
  1) To provide the Service
  2) To further enhance the content and services provided by this service
  3) To use as a reference for compiling statistical data regarding this service
  4) To send e-mail newsletters to your e-mail address with your permission.
  5) To use for business purposes such as shipping products, gifts, etc.
  6) For us to contact you
Article 6 Other Disclaimers
• 1. The Company does not guarantee the completeness, accuracy, reliability, usefulness, etc. of the content of the Service or the information, etc. that you obtain through the Service.
• 2. Except as provided for in these Terms of Use, the Company shall not be liable for any damages incurred for any reason, except in cases where such damages are attributable to the Company's willful misconduct or negligence.
Article 7 Agreed Jurisdiction Court, etc.

If any doubts or disputes arise between us and you, we will negotiate in good faith; however, if the matter is still not resolved, the Tokyo District Court or the Tokyo Summary Court shall be the court of first instance with exclusive jurisdiction.

• Article 8 Governing Law

  The interpretation and application of these Terms and Conditions shall be governed by Japanese law.

• Article 9 Severability
• 1. Even if any provision of these Terms is determined to be invalid based on laws and regulations, the other provisions of these Terms shall remain valid.
• 2. Even if any provision of these Terms is invalid or canceled with respect to a certain User, these Terms shall remain valid with respect to other Users.

Supplementary Provisions: Revised on June 1, 2023